Cookies policy
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What is a cookie?
A cookie is a small text file that is sent by a website server to your browser and stored on your computer. Cookies allow website operators to accumulate useful information, such as whether the computer (or its user) has visited the site before. Cookies are needed for a number of functions which make websites work, or work more efficiently, and they can provide information to website owners about how you use their website. Cookies can also be used to show you adverts that are relevant to you, based on your browsing habits, to personalise your user experience.
How do we use cookies?
We use cookies to monitor how people use our website, including estimating audience size and patterns of use, to help us provide you with a better service. Cookies also make it easier for you to use the website on future visits, and allow us to personalise the content of the website to you by recording information about your preferences.
We use both persistent cookies (which expire on a specified date) and session cookies (which expire when you close your browser).
The cookies used on this site have been categorised based on definitions given in the ICC UK Cookie Guide. We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. Without these cookies services you have asked for cannot be provided.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region – or your cookies and marketing preferences).
- Analytical/performance cookies. These allow us to recognise and count our website’s visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. We use Google Analytics as well as our own first party cookies to provide anonymous statistics on how our site is used. Some of our performance cookies may be managed by third parties.
- Targeting or advertising cookies. These cookies are used to help us show you adverts that are more relevant to you and your interests. We also use these to cap the number of times you see an advertisement and assist us in analysing the performance of advertising campaigns. They are usually placed by advertising networks with the website operator’s permission. They remember the sites you have visited and this information is shared with other organisations such as advertisers. These cookies will typically be linked to site functionality managed by the other organisation.
Please note that third parties (including, for example providers of external services like web traffic analysis services such as Google Analytics, or advertising services and vendors) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
We also use services provided by Google and Facebook that work in a similar way to interest-based cookies used in marketing and targeting. These help us to show you adverts when you interact with these platforms, and display our content to existing or potential users of our site. To do this, we share a masked ID, which is an encrypted alias of your email address to ensure you remain anonymous unless additional data about you is provided (which we do not share). This masked ID is linked with a unique code created by Google and Facebook, to help us ensure you receive advertising that is relevant to you. You can opt out of our marketing communications and these adverts will no longer be shown to you on these networks. It’s possible that you will still receive interest-based cookies displaying products and services we offer based on market segments. You can read more at www.youronlinechoices.com/uk/.
We also receive aggregate data from Facebook that allows us to see in which cities users are located, what platforms they are using, how many times a user visited our site and whether or not they used our service. You can opt out of these at any time.
Read more about Facebook advertising.
Read more about Google privacy practices and Google Ads.
You can configure cookie settings in your web browser. You can find out more about how to do this at the following links:
However, please bear in mind that if you don’t allow us to use certain cookies it may prevent you from accessing parts of our website or result in a loss of functionality which degrades your experience of the website.
Further information about cookies
There’s a lot of good information about cookies available online. For more information about cookies generally visit allaboutcookies.org.
Get in touch
Please contact us if you have any questions about how we use cookies or about your privacy.